Most people know that their security company is responsible for the security of their home or business. However, many people are unsure of when to call their security company versus their emergency electrician. Here are a few guidelines to help you know when to call each:

If you have a power outage:

Call your security company if:

-Your security system is not working and you cannot reset it

–Your security cameras are not working

-Your door locks are not working

-Your security system is beeping or making strange noises

Call your emergency electrician if:

-You have no power at all

-Your fuse box is making strange noises or smells

-You see sparks or flames coming from your electrical panel

If your security system is malfunctioning:

Call your security company if:

-Your system is giving false alarms

-Your system is not responding to your code

-Your system is not arming or disarming when it should

-Your cameras are not recording

-Your door locks are not working

-Your security system is beeping or making strange noises

Call your emergency electrician if:

-Your security system is hardwired and the wiring appears to be damaged

-Your security system is making your electrical system act strange (e.g. flickering lights)

If you need to change your locks:

Call your security company if:

-You need to change the locks on your doors

-You need to change the locks on your windows

-You need to change the locks on your garage

Call your emergency electrician if:

-You need to change the locks on your electrical panel

-You need to change the locks on your fuse box

-You need to change the locks on your main breaker